What should I do if the Windows Repair tool cannot fix the problem? Unfortunately the Windows Repair tool can only fix certain problems with your computer. These problems typically include missing or damaged program files. It cannot help from virus attacks, failing hard disks, incompatible memory and so on. If the Windows Repair tool detects problems that it cannot fix, there will be a summary of the issue displayed. This will outline the problem at hand and give links to for contact information for further support.